FREQUENTLY ASKED QUESTIONS
When do I get paid?isaac2019-10-17T06:41:02+00:00
Payments are credited and sent automatically by the 12th of the month following the month cashback is earned in.
Occasionally a payment is delayed as a result of slow or inaccurate data coming from the exchange.
Payment methods, fees, and minimumsisaac2019-10-17T06:46:54+00:00
| Payment Method | Fees | Minimum Payment |
|---|---|---|
| Bank Wire Transfer | No Fees | 200 USD |
| Visa | No Fees | 10 USD |
| Mastercard | No Fees | 10 USD |
| Skrill (Moneybookers) | 3.50% | 1 USD |
| China UnionPay | No Fees | Varies |
Will I be charged higher spreads or commissions?isaac2019-10-17T06:47:35+00:00
Never! If in doubt we encourage you to confirm directly with the exchange.
What if I was not paid the right amount?isaac2019-10-17T06:49:24+00:00
If you feel there is a mistake, we will be happy to investigate further. Please send us a copy of your exchange account statement and request to have your account reviewed.
